Terms and conditions

IMPORTANT: Your use of this website indicates that you agree to the following Terms and Conditions. If you do not agree to the Terms and Conditions, do not register to use the website.

All content provided on this website is owned by The Elizabeth Foundation and we provide this content for information purposes only. Information on this website is subject to change without prior notice. Although we make every reasonable effort to present current and accurate information, we make or imply no guarantee of any kind as to the accuracy of the information.

By using and accessing this website you agree to be bound by the following Terms and Conditions, and warrant that you have the legal authority to accept these Terms and Conditions. Please read these Terms and Conditions carefully before using this website.

If you do not agree with these Terms and Conditions you should not use this website. You may not use the website for any purpose or in any manner that violates any UK law or regulation or the law or regulation of any other government.

Medical disclaimer

This website does not provide, and is not intended to constitute, medical advice. The contents of this website and the support provided by representatives of The Elizabeth Foundation are to be used for information purposes only. This website is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other appropriately-qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website. Do not use this website for emergency medical advice or services.

Nothing on this website is intended to constitute: (i) medical advice or counselling, (ii) the practice of medicine, including, without limitation, psychiatry, psychology, psychotherapy or the provision of health care diagnosis or treatment, (iii) the creation of a physician-patient or clinical relationship, or (iv) an endorsement, recommendation or sponsorship by us of any third party product or service.

Terms and Conditions of use

By using or accessing this website, you agree to be legally bound by these Terms and Conditions of use as they may be modified and posted on our website from time to time.

Nature of this website

This website provides information, courses and support to parents and other individuals caring for babies and young children with hearing loss from birth to around 5 years of age. This service is offered on a registration basis (the “Product”).

Content and services on this website

We provide the content (including, without limitation, text, graphics, illustrations, photographs, videos and other media) on this website for information purposes only. The information on this website is subject to change without prior notice. Whilst we make every reasonable effort to ensure that the information on the website is complete, correct and up-to-date, we cannot guarantee this and The Elizabeth Foundation shall not be held liable in any way whatsoever for any damages incurred as a result of your use of this website.

The use of this website and services is solely at your own risk. The website and services are provided on an “as is” and “as available” basis. You understand and acknowledge that your sole and exclusive remedy with respect to any defect in or dissatisfaction with the website, content or services is to cease to use the website or services.

The mention or display of specific organisations, or of certain manufacturers’ products on this website, does not imply that we endorsed or recommend them in preference to other organisations or products of a similar nature that we do not mention.

Availability of this website

We will try to make our website available but cannot guarantee that our website will operate continuously or without interruptions or be error free and we can accept no liability for its unavailability. You must not attempt to interfere with the proper working of our website and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, website, router or any other Internet connected device used in the delivery of this website.

Modifications to this website

We reserve the right to make changes or corrections, alter, suspend or discontinue any aspect of this website or the content, products or services available through it, including your access to it. Unless explicitly stated to the contrary, these Terms and Conditions will apply to any new features including new content and/or the sale of new products.

Please note that although we try to ensure that the content of this website is as accurate as possible, it may contain typographical errors or other inaccuracies. Please make us aware (using the contact information below) of any mistakes or errors you notice on this website.

Applicability of content

Our website is controlled and operated by us from The Elizabeth Foundation’s registered offices in Cosham, England.

We have taken all reasonable steps to ensure that our website complies with UK laws. We make no representations that the materials on our website are appropriate, or available, for use in locations outside the UK. Visitors to this website from other locations use this website and its content on their own initiative and are responsible for compliance with all applicable laws in their location. If you are not located in the the UK and your use of, and/or viewing of, this website, or use of any material or content on this website, or products offered through this website are contrary to, or infringe, any applicable law in your jurisdiction(s), you are not authorised to view or use our website and you must exit immediately.

Access to this website

Access to parts of this website requires login and password information provided by us when registering.

To obtain a password, you must register with the website and provide the information requested in the registration process. The login and password are provided for the use of the designated person only and are not transferable.

When you register for this website, you must choose a unique user name and provide a unique, valid e-mail address for verification purposes. Duplicate user names and e-mail addresses are not allowed, so if the name or address you enter is already in use, you will be prompted to choose another one. When choosing a user name, please bear in mind that in the future it may be displayed to other logged-in members of the website.

Password security

You agree that you will be responsible for keeping your password confidential and secure. You also agree that you will be responsible for any activity, loss or damage that occurs as a result of your enabling or permitting another person or entity to use your password.

You agree to immediately notify us if (i) you lose your password or it is stolen, (ii) you become aware of any unauthorised use of your password or of any other breach of security related to this website, or (iii) you receive a login and password that belong to another person (in which case you are not authorised to use that login account).

We are not responsible for any loss or damage arising from your failure to comply with the provisions of this section. Misuse of a login account, including, without limitation, unauthorised sharing of the login and password, may result, at our sole discretion, in cancellation of the user’s password and other remedies, and we shall have no liability to the user.

Opting-out

If you wish to opt-out of membership of this website you may contact us in writing (by post or by email) and have your login and password information inactivated.

Personal information – The Elizabeth Foundation’s Data Protection Policy

For the purposes of these Terms and Conditions, personal information covers any data that enables us to identify you as an individual such as your name and email address. When you supply information to us, we are legally obliged by the General Data Protection Act 2018 (see below) to ensure that we only use any information you have provided for the purpose for which it was requested, and to ensure that we keep/store the data securely.

We will never pass your details onto a third party without gaining prior consent. However, if required to do so by law, we may be required to disclose information about you,.

Sometimes we may ask to share personal information regarding you, your family and your child in order to offer you the best support available from a range of agencies. We will only do this if you have given your explicit prior consent.

The General Data Protection Act 2018

The General Data Protection Act 2018 sets out what can and what cannot be done with personal data that is information about living individuals. The Elizabeth Foundation is placed under a legal obligation to comply with the provisions of this Act and is committed to a policy of protecting the rights and freedoms of individuals with respect to giving them a choice at to how their personal data is processed, used and stored.

Commitment to the protection of personal information

In order to function properly, The Elizabeth Foundation needs to collect and use certain types of information about staff, service beneficiaries and other individuals who come into contact with the charity in order to operate effectively. In addition, it is required by law to collect and use certain types of information to comply with the requirements of government departments – different LEAs, statutory and non-statutory funders and other bodies. This personal information must be dealt with properly however it is collected, recorded and used, and there are safeguards to ensure this in the General Data Protection Act 2018.

The Elizabeth Foundation regards the lawful and correct treatment of personal information as very important to the successful and efficient performance of its functions and to maintaining confidence between those with whom we deal and ourselves. We ensure that The Elizabeth Foundation treats personal information lawfully and fairly.

Scope of the policy

The General Data Protection Act applies to electronic and paper records held in structured filing systems containing personal data, meaning data which relates to living individuals who can be identified from the data. This includes any expression of opinion about an individual and intentions towards an individual. It also applies to personal data held visually in photographs or video clips (including CCTV) or as sound recordings. The Elizabeth Foundation collects a large amount of personal data every year.

This policy will be updated as necessary to reflect best practice in data management, security and control and to ensure compliance with any changes or amendments made to the General Data Protection Act 2018.

The principles of the policy

The principles may be summarised as follows, and are intended to make sure that the personal information of “data subjects” (the people about whom information is held) is handled properly.